Empowering FMCG with Smart Communication Solutions

Arixotel offers tailored communication tools to enhance customer engagement, streamline operations, and drive growth in the FMCG sector. Our solutions enable real-time interactions, personalized messaging, and data-driven insights to boost efficiency and brand loyalty.

Arixotel provides the FMCG sector with advanced communication solutions designed to elevate customer engagement and streamline operations. By offering a range of tools including SMS, voice, and email services, Arixotel helps businesses connect with their customers in real-time, delivering personalized messages, promotions, and product updates. These solutions allow FMCG companies to stay ahead in an ever-competitive market by creating more effective, direct communication channels with consumers.

With Arixotel's data-driven approach, FMCG brands can better understand customer preferences, purchase behaviors, and market trends. Our solutions enable companies to leverage insights for targeted campaigns, enhancing customer loyalty and driving sales. Through seamless integration and scalable options, Arixotel empowers FMCG businesses to manage their communication efforts more efficiently while improving overall customer satisfaction and retention.

Email Communication

Alerts & Notifications: Mass, scheduled, and targeted communication.

Transactional Alerts: Secure, customized, encrypted, and real-time updates.

Promotional: Interactive media, voice-driven solutions, re-engagement, and targeted outreach.

Voice Communication

OTP Verification: Providing secure, buyer-specific voice support for vital information like OTP.

On-Demand Information: Distributing personalized promotional content and information efficiently at scale.

Promotions: Delivering promotions directly to customer mobile phones on a budget, including alerts for new arrivals, combo offers, store openings, and more.

Operational Updates: Keeping customers informed with delivery status, important notifications, and the latest offers.

Customer Support: Enhancing customer satisfaction with IVR responses and seamless call bridging for quicker resolution.

SMS Communication

Mission-Critical Messaging: Deliver essential business information via SMS to a wide audience and targeted customer segments.

OTP Authentication and Transaction Support: A secure method for transmitting transaction-related information.

Promotions: Send reminders for repurchase, alerts for new arrivals, and preview links with short URLs for easy access.

The Next-Generation Enterprise Solution

The Ultimate Approach to Boost Customer Satisfaction with Efficient Communication

Text Messaging Service

Increase sales and enhance customer interaction with SMS messaging solutions.

Voice Communication Services

Voice services for FMCG provide a reliable method to engage with customers effectively.

Email Communication Service

With Arixotel’s email service, creating compelling, impactful campaigns is effortless.

WhatsApp Business Solution API

An automated solution to notify and engage customers through WhatsApp with automation.

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