Privacy Policy

ARIXOTEL COMMUNICATIONS PVT. LTD. ONLINE PRIVACY POLICY

Arixotel Media Pvt. Ltd. values your privacy and appreciates the trust you place in us. This Privacy Policy (the “Policy”) outlines:
  • The types of information we collect from customers, contacts, and visitors to our website at https://arixotel.com/
  • How we use that information
  • The third parties with whom we may share that information
  • The steps we take to ensure the security of your information

This Policy also explains how you can contact us to update your information, remove yourself from our mailing lists, or inquire about our privacy practices.

Our website is hosted in India, and we comply with relevant data protection laws in India, the UK, the US, and the EU to protect your information.

By using our services, you consent to the processing of your personal data as outlined in this Policy. This may include transferring your information to countries that may not have the same level of data protection as the UK or EU, as necessary to provide the services you request. If such transfers occur, we will implement appropriate measures to ensure your information remains protected.

DATA CONTROLLER AND DATA PROCESSOR

We process two primary categories of personal data:

  • Customer Data – This is personal data provided by our customers and their end-users for processing purposes.
  • Other Data – This is personal data about our customers, visitors, and other individuals that is collected and processed directly by us.

Our customers act as the Controller of the Customer Data.

Arixotel Communications Pvt. Ltd. acts as the Processor for Customer Data and the Controller for Other Data.

NFORMATION WE COLLECT AND HOW WE USE IT

Personal Information We Collect About You

You have the option to provide personal information to us, such as your name, address, phone number, and email address. Below, we outline the ways in which you may submit this information and the types of information you may provide. We also explain how we may use the information you share with us.

Contact Us

If you reach out to our Customer Services team through the ‘Contact Us’ link on our website, by phone, or by mail, we may ask for details such as your email address, location, and your customer type (e.g., registrant, website visitor, etc.). You may also choose to share additional personal information, such as an attachment or via post. We will store these details in our customer service query database and use the information to address your inquiries and feedback. Additionally, we may use this information to assess and improve the quality of our products and services.

Work @ Arixotel Media Pvt Ltd

You can submit your CV and other relevant information online via our careers page when applying for a position at Arixotel Media Pvt Ltd We use the details you provide to assess your qualifications for the role and to get in touch with you about your application. Some of the personal information you share, such as details related to your lifestyle or health, may be classified as sensitive personal data under the General Data Protection Regulation (GDPR).

Other Website Features

Arixotel Communications Pvt. Ltd. provides visitors with various features on our website, which may be updated or changed periodically. To access certain features, we may request that you submit specific personal information to enable us to provide you with these services.

Other Uses of Information

Arixotel Communications Pvt. Ltd. may use the personal information you provide on our website for internal purposes, including website administration, data analysis, and ensuring compliance with relevant regulations.

Cookies

We collect data through the use of cookies. These cookies help Arixotel Media Pvt. Ltd. identify and track visitors, monitor their usage of our website, and understand their access preferences. Additionally, we may use navigational data such as URLs related to our products and services to gather and store information about your activities with them.

Visitors to Arixotel Media Pvt. Ltd. can manage cookies through their browser settings. For more information on how we use cookies and similar technologies, please refer to our Cookie Policy. Please note that disabling cookies or Flash cookies may affect the functionality of certain areas of our products and services.

Users Under 18 Years of Age

Our Sites and Services do not intentionally collect personal information from users under the age of 18.

If you are under 18, you are not allowed to use the Sites and Services or share Personal Information. If we discover that we have collected Personal Information from a child under 18, we will promptly delete that data. If you believe we may have any information from or about a child under 18, please contact us immediately.

MESSAGE BOARDS, BLOGS AND OTHER PUBLIC FORUMS

Our Site offers message boards, blogs, and other user-generated content features for visitors and registered users to engage with. Registered users can contribute content and participate in these discussions. However, please be aware that any information shared in these areas becomes publicly accessible, so exercise caution when disclosing personal details.

If you use these features and share a third party’s personal information, such as a name or email address, ensure that you have obtained their consent before providing these details. Protecting personal data is important, and we encourage users to be mindful of privacy when interacting on our platform.

NONPERSONAL INFORMATION WE COLLECT

When you visit our website, we gather aggregated and non-personal data that does not identify any specific individual. This information provides insights such as the number of visitors to our site and the pages they engage with. By analyzing this data, we can optimize our website to better serve our users.

We collect this information through technologies like cookies and web beacons, which help us understand user behavior and enhance the browsing experience, as detailed below.

SEND TO A FRIEND FACILITY

If you use this feature to share a third party’s personal information, such as their name and email address, please make sure you have their permission before providing their details.

INFORMATION WE SHARE

Arixotel Media Pvt. Ltd. uses your data to ensure the security and protection of our website. We also utilize this information to communicate with you and tailor our messages accordingly. You have the option to subscribe to emails and choose whether to receive promotional communications from Arixotel Media Pvt. Ltd. via email, SMS, mail, or phone. Additionally, you have the right to withdraw your consent for future processing at any time and to object to the processing of your personal data.

We do not sell or share information about our website visitors beyond what is outlined here. However, we may share the data you provide with our affiliated companies and joint marketing partners. Additionally, we may disclose your information to trusted service providers who perform functions on our behalf. These providers are only permitted to use the data as needed to fulfill their services or comply with legal obligations. Furthermore, we may disclose your information under specific circumstances, as detailed below.

i) When required by law or legal proceedings,

(ii) In response to a legitimate request from law enforcement agencies,

(iii) If we believe disclosure is necessary to prevent physical harm, financial loss, or to support an investigation into suspected or confirmed unlawful activities.

Additionally, in the event of a sale or transfer of all or part of our business or assets, we reserve the right to transfer any information we hold about you. If such a transfer occurs, we will make reasonable efforts to ensure that the acquiring entity handles your information in accordance with this Privacy Policy.

HOW WE PROTECT PERSONAL INFORMATION

We implement administrative, technical, and physical security measures to safeguard the information you provide on our website, protecting it from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

DATA RETENTION

We will keep your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is mandated or allowed by law (such as for tax, accounting, or other legal obligations).

Arixotel Media Pvt. Ltd. will store Customer Data based on the customer’s instructions, including any applicable terms in the Customer Agreement, and in compliance with relevant legal requirements. Once you choose to close your account, all personal information related to you will be deleted.

Additionally, Arixotel Media Pvt. Ltd. may retain other information you provide for as long as required to serve the purposes described in this Privacy Policy.

YOUR RIGHTS TO CONTROL DATA

Whenever you use our services, we strive to provide simple and convenient ways for you to access, update, delete, or restrict the use of your personal information.

Website users can request a copy of the personal data they have shared through our site(s), where they have a legitimate entitlement to do so. A nominal fee, not exceeding the statutory limit, may be applicable. Users will also have the opportunity to review and correct their information as needed.

You may request the deletion or removal of some or all of your personal data, especially if it is no longer necessary for us to provide services to you. Additionally, you can ask us to stop processing your data if we no longer have a legal basis for retaining it or to restrict its use if the information is incorrect or unlawfully held.

To ensure your privacy and security, we will take reasonable measures to verify your identity—such as requesting a password and user ID—before granting access to your personal information.

CROSS-BORDER DATA TRANSFERS

As an international company, we process your data outside the EU region, utilizing Third Party Data Centers.

To ensure compliance with data protection regulations, Arixotel Media Pvt. Ltd. provides European Union Model Clauses, also referred to as Standard Contractual Clauses. These clauses are designed to meet the required adequacy and security standards for customers operating within the EU and for other international transfers of Customer Data.

These clauses serve as binding contractual agreements between parties involved in the transfer of personal data—such as Arixotel Media Pvt. Ltd. and its clients, suppliers, or data processors located outside the EU—ensuring that privacy and security standards are upheld.

YOUR CHOICES

To update your contact details, modify your preferences, or request removal from our mailing list, please reach out to us via email at contact@arixotel.com.

UPDATES TO OUR PRIVACY POLICY

This Policy may be revised from time to time without prior notice to reflect updates in our online data practices. Any significant changes will be highlighted on this site, and the latest update date will be displayed at the top of the Policy.

HOW TO CONTACT US

If you have any questions or feedback regarding this Policy, you can reach us through the following methods:

Email: contact@arixotel.com

Mailing Address:
MR-01, AltF Noida 142, Plot No. 21 & 21A, Sector 142, Noida, Uttar Pradesh-201304

For residents of the European Economic Area (EEA), if your personal data is processed under the General Data Protection Regulation (GDPR), you may have additional rights. If you are not satisfied with our resolution, you have the option to file a complaint with the Supervisory Authority in your respective country.

Last Updated: 05/02/2025